According to a new survey of 20,000 people conducted by Comparably, the top skill managers need to improve on is “Communication.” The data was collected from both small, medium, and large-sized companies. “Accountability” came in second. The survey also showed communication becomes increasingly important the older you get: 59% of respondents between the ages of 56-60 chose "communication" as their top priority. Best-selling management author, Suzy Welch, also advises that it is important for managers to be candid with their employees: "I'm talking about taking the B.S. and the jargon out of your language." Say exactly and specifically what you mean, says Welch. "Think about the last performance review that you gave," Welch says. "Did you say really what you were thinking? Usually we don't." Similarly, CEO coach and former Google exec Kim Scott says "radical candor" is essential for an manager to be a good leader. The first step is establishing a relationship upon which you can be candid with your employee by sharing more than just your work self, and encourage those around you to do the same. The second step is to be honest about what is working and what isn’t, says Scott.
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